STRENGTH AND RESILIENCE IN ACTION
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STRENGTH AND RESILIENCE IN ACTION

 InterRent REIT

2024 Annual Report


InterRent at a Glance


InterRent (TSX:IIP.UN) is a multi-family residential real estate investment trust dedicated to owning, managing, and developing homes for more than 13,000 Canadian households, operating in four core regions – Greater Toronto & Hamilton Area, Greater Montreal Area, National Capital Region, and the Greater Vancouver Area.

As of December 31, 2024, our portfolio is comprised of 123 communities with a total of 13,435 suites. We leverage our platform to support a high-performing team to drive growth and create long-term value for all stakeholders.

123: Communities 
13435: Total Suites ¹
81: Portfolio Average Walk Score
20191: Residents
482: Team Members

(1) Represents 11,368 suites fully owned by the REIT, 1,462 suites owned 50% by the REIT, and 605 suites owned 10% by the REIT.

A Word From Our CEO

Dear Fellow Unitholders,

2024 was a year of solid progress for InterRent on many fronts, despite a backdrop of many new and evolving challenges and opportunities.
Early in the year, interest rates moved lower and showed signs of stabilizing following the Bank of Canada’s rate cuts. Midway through, we saw significant changes in Canada’s immigration targets, which led to a revised outlook for population growth. Towards the end of the year, global trade tensions and political uncertainties began to emerge, creating a period of heightened volatility. 

Strong operating and financial performance

Through it all, the quality of our portfolio, its stability and resilience were clearly demonstrated once again throughout the year. Continued rent growth, coupled with stable and rising occupancy, collectively drove a strong 9.4% increase in 2024 same-property NOI. By improving our borrowing profile and reducing our variable rate debt, and benefiting from a more stabilized interest rate environment, we achieved a meaningful reduction in financing costs, translating top-line gains into a strong 12.6% increase in FFO. This strong performance has allowed us to be able to increase our distribution by 5% or more for the 13th consecutive year.
We continue to maintain one of the strongest balance sheets in our industry. Total debt-to-gross book value was a conservative 40.3% at year end, providing the resources and flexibility to maintain our track record of growth. 

Moving forward with more active capital recycling

In 2024, we have strategically advanced our capital recycling program, disposing four communities at or above their IFRS values, supporting the valuation of our portfolio while generating $93.3 million in net proceeds after accounting for closing costs and mortgage discharges. Our disposition strategy is a very deliberate process, focusing on properties where we have successfully achieved our value-add objectives. These assets had strong performance, but did not have the same growth profiles compared to the rest of the InterRent portfolio.
In October, we acquired a premium, newly built apartment community in the heart of downtown Montréal, in partnership with a trusted institutional partner. This addition to our portfolio, secured at a meaningful discount to replacement cost, further strengthens our already strong and strategically located Montréal portfolio.
Macro uncertainties and increased volatility at the long end of the yield curve have put pressure on the real estate sector, which underperformed 10 of the 11 industry sectors in total returns in 2024, and our units are no exception. We became more active with our normal course issuer bid (“NCIB”) program to capitalize on the significant disconnect between the intrinsic value of the trust units and their trading price. Over the course of 2024, we acquired and cancelled over 1.2 million units for a total investment of $13.2 million, reflecting a weighted average cost per unit of $10.88 versus an IFRS NAV per unit at year-end of $16.23. In January 2025, we have further purchased and cancelled close to 2 million units for $19.7 million, or an average price of$10.01 per unit.

Conviction in our high-quality portfolio

Our conviction in the strength of our portfolio is built upon two factors:
1. Well-maintained and high-quality assets.
In addition to our strategic acquisition of premium assets that check all the boxes, our decades of focused investment in improving our existing portfolio continue to pay off. As of the start of 2025, 90% of our portfolio has been repositioned with updated building systems, modernized amenities, in-suite renovations and more. These communities offer a high-quality living experience, attract stronger residents, generally require lower maintenance, and generate higher income. Our remaining non-repositioned portfolio is relatively young, with a weighted average age of just 23 years.
2. Exceptionally central, urban locations.
Our portfolio is concentrated in four of Canada’s largest and fastest growing cities near transit hubs, established universities, tech companies, and hospitals. Our portfolio has an average Walk Score of 81, and 39% of our communities have a walk score of 90 or more.
This high-quality portfolio serves as a strong foundation as we navigate a period of change, giving us a solid runway to generate continued organic growth. 

Prioritizing and advancing on sustainability

In 2024, we continued to make progress on our sustainability priorities, focusing on balancing meaningful impact with cost-effectiveness. One of the key initiatives was our formal Double Materiality Assessment, which helps us meet new reporting requirements, prioritize the right sustainability initiatives, and better manage risks and opportunities to drive long-term value.
We maintained strong momentum in achieving building certification. We are proud to share that as of December 31, 2024, 100% of our multifamily portfolio is certified, with the exception of our recent acquisition in Montréal. Certification for this new acquisition is currently underway and is expected to be completed later this year.
Building upon a legacy of 24 years, the Mike McCann Charity Golf Tournament set new records for total donations. In 2024, we raised $1.8 million through this one-day event, thanks to the generosity of our partners. As always, all proceeds are being donated to various local charities within the communities we serve.

The year ahead

We are looking ahead to 2025 with cautious optimism. While we face many uncertainties, we remain confident that the longstanding, systemic nature of Canada’s housing shortage will always support demand for our well-located, high-quality communities for our residents.
In 2025, our focus will remain on what we can control: optimizing both revenue and expenses, making disciplined capital allocation decisions, and carefully evaluating growth opportunities while staying focused on our long-term goals. Our focus on customer experience remains another constant priority. In an increasingly competitive market, our ability to attract and retain residents will set us apart. Meanwhile, we remain committed to our internal customer – our team members. Their dedication, capabilities, and hard work helped us achieve operational excellence in 2024, and will continue to be our biggest competitive edge in the years ahead.
In closing, I would like to thank everyone who supported us throughout the year – to our team members for their hard work; to our residents for entrusting us with the privilege of providing their homes; to our Board of Trustees for their guidance; and to our unitholders, for sharing and supporting our vision.

Brad Cutsey
President and CEO

2024 Highlights


We are pleased to report another year of solid financial results, posting four quarters of strong growth in our same property portfolio, consistent NOI margin expansion, and delivering exceptional value to our unitholders.

$162.2 Million

Same Property Proportionate NOI

+9.4%

YoY SP Proportionate NOI Growth

67.1%

Same Property NOI Margin

+140 YoY Growth

11.1%

YoY FFO per Unit Growth

Delivered $0.612 FFO per Unit

97.0%

Occupancy (December)

5%

Distribution Increase

$252 Million

Available Liquidity

February 14, 2025

12.7%

YoY AFFO per Unit Growth

Delivered $0.543 AFFO per Unit

2024 Milestones

Building Value with a High-Quality Portfolio


Conviction in our High-Quality Portfolio

Our portfolio is strategically concentrated in four of Canada’s largest and fastest growing cities: the Greater Toronto and Hamilton area (GTHA), Ottawa, Montreal and Vancouver. These core markets are at the heart of Canada’s economic activity, with stable population growth, strong and diverse employment demand, and structural housing supply constraints, which underpin long-term, sustainable and resilient rental demand and support the most compelling opportunities for value creation.  

Within each of these core markets, we leverage our deep local knowledge and economies of scale to achieve operating synergies. This strategic positioning enhances our ability to deliver strong performance, efficient operations and exceptional resident experiences.

NOI by Region

High-Quality Assets in Premium Locations

In each of our urban core markets, we own some of the best-located communities. Our communities are strategically located near transit hubs, established universities, tech hubs and hospitals, which are key drivers of rental demand. This strategy allows us to attract strong residents, secure premium rents and maintain industry-leading turnover rates.  

We consistently optimize our portfolio through our active repositioning program. Over the years, we have invested strategically in a variety of improvements, including amenities, building systems, security and energy efficiency. These efforts are designed to future-proof our communities, ensuring that our portfolio remains in top condition to drive resident satisfaction and strong financial performance.

Well Maintained & High Quality Assets

90%

As of January 1, 2025, 90% of our portfolio has been repositioned with modernized amenities and building systems.

23 years

Our non-repositioned portfolio is relatively young, with a weighted average age of just 23 years.   

Premium Urban Locations

81

As of January 1, 2025, our portfolio has an average Walk Score of 81, the second highest level achievable. It is considered ‘Very Walkable”, where most errands can be accomplished on foot.

39%

More than one third of our communities boast a Walk Score of 90 or more, the highest level achievable. It is classified as “Walker’s Paradise”, where daily errands do not require a car.

Our Core Markets in Premium Locations

GREATER TORONTO & HAMILTON AREA (GTA)

GREATER TORONTO & HAMILTON AREA (GTA)

NATIONAL CAPITAL REGION (NCR)

NATIONAL CAPITAL REGION (NCR)

GREATER VANCOUVER AREA (GVA)

GREATER VANCOUVER AREA (GVA)

GREATER MONTREAL AREA (GMA)

GREATER MONTREAL AREA (GMA)

Building Value with Our Operating Platform


We work to build long-term value by leveraging our operating platform to drive efficiency and enhance property performance. Our approach includes transforming communities through physical repositioning, optimizing the use of space, and enhancing resident experience and connections through technology.  

Physical Repositioning 

Our team has a proven track record of creating value through the repositioning of rental properties. This process involves targeted investments in property improvements, including upgrades to amenities, infrastructure, in-suite appliances and fixtures, and energy efficiency measures. These strategic investments are calculated to meet return thresholds by reducing operating costs, increasing occupancy and maximizing rental income, and improving the quality of our portfolio over time. Physical repositioning will continue to be a strong driver of value creation, supported by the experience and expertise of our operating platform.   

Intensification 

Some of our communities have available land or space suitable for intensification opportunities within existing buildings, or the potential for new apartment buildings. We actively assess these investments as they allow us to add suites without incurring additional land costs, while considering local demand and returns thresholds. Over the past 2 years, we have added 48 suites through intensification within current buildings.

We believe these opportunities, which are separate from our existing development pipeline, could create up to 1,000 net new suites.

Case Study: 100 Main

100 Main Street E is a 295-suite community with over 60,000 square feet of commercial space in the heart of Hamilton’s business district. Its central location offers a lifestyle that suits everyone.

Since acquiring the community in 2020, we have made substantial capital improvements including upgrades to the lobby and hallways, new and improved amenity spaces, upgrades to suites upon turnover, HVAC system upgrades, and more, to enhance the community and improve resident experience.

OUR IMPACT

COMMUNITY IMPACT: We have worked to build the community, contributing to the neighbourhood while providing high-quality, well-located housing for residents.

FINANCIAL IMPACT: Since the acquisition, we have significantly increased the community's NOI and improved NOI margin.

COMMUNITY AMENITIES

  • Community room
  • Fitness centre
  • Sky lounge on 45th floor
  • Indoor basketball court
  • Yoga studio
  • CITY: HAMILTONCITY: HAMILTON
  • REGION: GTHAREGION: GTHA
  • ACQUISITION YEAR: 2020ACQUISITION YEAR: 2020
  • SUITES: 295SUITES: 295
  • COMMERCIAL UNITS: 29COMMERCIAL UNITS: 29
  • PURCHASE PRICE: $76MPURCHASE PRICE: $76M
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Technology 

Innovation and technology play a significant role in our operating strategy. We invest in and adopt technology to enhance our business insight and operating efficiency, enhance experience and connection with our residents, and reduce costs. By streamlining processes, we free up time for our team members to focus on higher value-add activities and deliver more personalized service to our residents.

Enhance Resident Experience

A key focus for 2024 has been deepening engagement and communication with our residents. By further integrating our CRM system with the resident portal, we’ve streamlined interactions, making it easier for residents to connect with us. This integration allows for a more seamless resident experience, ensuring that all communications, from service requests and inquiries to general feedback, are tracked efficiently and addressed in a timely manner. Currently, 85.4% of our residents are signed up for the resident portal, where they can easily submit work orders, check rent balances, and make rent payments.

Smart Spending on Suite Turns

We employ a strategic, data-driven approach to suite turn management, leveraging a cutting-edge mobile centric software solution to enhance cost control and maximize returns. This technology enables comprehensive analysis of projected revenue outcomes, empowering us to make informed, data-backed decisions. By streamlining approval workflows and optimizing resource allocation, we effectively reduce vacancy durations, enhance operational efficiency, and drive overall portfolio performance.

Building Value with Our Culture


Our corporate culture is our competitive advantage, with our values forming the foundations we build upon.

 

Quality

Quality

Investing in our communities to ensure safe, clean, and high-quality homes for our residents.

Customer Experience

Customer Experience

Striving to provide a best-in-class experience for both our external (residents) and internal (team members) customers.

Integrity

Integrity

Inspiring trust by saying what we mean, acting honestly and taking responsibility for our actions.

Meet the Team

Mike McGahan

Mike McGahan

Executive Board Chair

Learn More
Brad Cutsey

Brad Cutsey

President & CEO, Trustee

Learn More
Curt Millar

Curt Millar

Chief Financial Officer

Learn More

Diversity of Thought and Experience Drives Innovation


Our workforce is diverse and reflects the communities we serve, helping us better connect and respond to the needs of our residents.

Measuring Our Progress


In 2023, we introduced a refreshed brand identity and renewed our commitment to both our internal customers, our team members, and our external customers, our residents. As we continue to advance our culture, we measure our progress through a number of key metrics:

Internal Customers: Our Team Members

We gauge our team’s engagement and satisfaction through our Annual Talent Survey, monitoring participation rates and feedback to celebrate successes and identify areas for improvement.

Jovic

Jovic is the proud winner of the 2024 Maintenance & Cleaning Masters, after a few years of trying! His journey with InterRent has been all about learning, growing, and honing his skills, shaping him into the leader he is today.

External Customers: Our Residents

We assess resident satisfaction through our Annual Resident Experience Survey, tracking engagement rates, Net Promoter Scores, and online reviews to ensure we are meeting and exceeding expectations.

85.4%

85.4%

Percentage of residents registered on the Resident Portal (vs 70.5% in 2023)

48.6%

48.6%

Year-over-year increase of total engagement number through the Resident Portal

4.9 hours

4.9 hours

Average hours to action for resident Maintenance Requests

Building Value with Our Sustainable Mindset


We continue to make smart and intentional progress on our sustainability priorities, focusing on projects that enhance resilience, reduce emissions and operating costs, and create long-term value for our stakeholders.

The results of our Double Materiality Assessment will inform our key sustainability priorities for the years ahead. Learn more about our sustainability commitment in our 2024 Sustainability Report, set for release this spring.

GRESB Real Estate Assesment

We continued to participate in the GRESB Real Estate Assessment and achieved a 21% year-over-year improvement in our 2024 GRESB score and were ranked first among Canadian public multi-family REITs.

24th Mike McCann Charity Golf Tournament

Our commitment to giving back to our communities continued to grow in 2024. The 2024 Mike McCann Charity Golf Tournament set a record by raising $1,802,000, bringing our grand total to nearly $10 million since its inception. This achievement was made possible by the incredible generosity of our many sponsors and the dedication of our team members. The proceeds are given to a variety of local charities within the communities where we operate.

Charities we Support ¹

(1) The list is not exhaustive

Our Track Record


Driven by our operating platform, our top performing team, and technology, we have consistently delivered strong performance metrics.

Investor Information

InterRent REIT is listed on the Toronto stock exchange.
Ticker symbol: TSX:IIP.UN

Investor Relations

Renee Wei - Director of Investor Relations & Sustainability
renee.wei@irent.com
Tel: 289-952-2218
www.irent.com/en/investors

Financial Statement  MD&A  

Transfer Agent

TSX Trust Company
200 University Avenue, Suite 300
Toronto ON, M5H 4H1
Tel: (416) 342-1091
Fax: (416) 361-0470
Email: tsxtis@tmx.com
Website: www.tsxtrust.com